Service holds great significance for our team. We've developed a deep understanding of our customers, and we take immense pride in going above and beyond to resolve issues and ensure their seamless operations.
Our team is there when you need us. Whether you're out of product or need urgent service, we're there to keep you going.
- Rapid Response - Able to meet urgent demands
- On-Site Service - Consistent scheduled service for qualifying customers
- Safety Training - Secures a safe work environment and compliance with safety regulations
- Complete Parts Inventory - Ensures expedited repairs and maintenance
As a company built on long standing relationships, we have come to know our customers and their businesses very well. We care about our customers like they were a part of our Corus family.
Thus the spirit of service comes naturally to us, and our team always goes out of their way to solve any concerns that might come up.
We provide onsite service throughout the New England and
Mid-Atlantic states with our fleet of service vans. Our in-house service department repairs tools sent to us from across the country.
Loaner tool programs are available.
Maximum Uptime
We understand job productivity and the importance of maintaining uptime on your operations. So we take pride in getting products delivered to you quickly and keeping your tools running smoothly.
Quality Repairs
Repairs are done by our highly experienced trained technicians. All tools go though a complete inspection of all components, thorough cleaning, lubrication, and complete testing for performance and safety.
Relationships that Matter
Our commitment to our customers is of the ultimate importance. Our entire staff works toward the same goal - to provide an amazing experience.
We provide your team with a complete nailer and stapler safety training. Our commitment extends beyond providing great tools and service, we prioritize the well being of your team and the optimal operation of our tools.
Why Safety Training Matters:
Prevention of Accidents
Equip your team with the knowledge to avoid potential accidents, minimizing the risk of injuries in the workplace.
Enhanced Efficiency
Proper training ensures that your team works with our tools correctly and optimally, increasing overall efficiency and productivity.
Enhanced Workplace Morale
Employees feel safer and more confident using our pneumatic tools, enchancing workplace morale and productivity.
Our training encompasses a spectrum of essential practices, including Personal Protective Equipment (PPE), tool maintenance, and more. Elevate your team's competence, ensure workplace safety, and optimize performance.
On-Site Tool Service and Repair
Consistent on-site scheduled service for qualifying customers.
In-House Service Department
You can ship or drop off your tools to our in-house service department for repairs. Tools undergo thorough cleaning and repair to accurately assess repair requirements.
What's Covered
- Complete inspection, cleaning, and lubrication of components.
- Necessary parts replacement.
- Testing to ensure optimal performance and safety.
- Should our technician deem a tool requiring only general maintenance, we'll perform the necessary tune-up.
Pickup for Repairs and Orders:
To place an order, please call 973-564-9500.
For in-person order pickups, proceed to the building's left side, adjacent to the dock area, and ring the will-call bell.
Transparent Service Pricing
Diagnosis and Estimate:
Flat Rate: $50 for all tools, $100 for compressors
The estimate fee applies towards repair costs. Should you opt out of repair, this fee is chargeable.
Note: Rebar guns are assessed on a case-by-case basis.
Turnaround Time & Shipping
Quick Turnaround:
Most repairs are completed in 1 to 5 business days, with immediate shipping options available.
Shipping Responsibility:
Customers are responsible for shipping and handling fees.
We reserve the right to deny repairs for reasons such as if a tool is deemed to be beyond reasonable or economical repair, or if the tool falls outside our repair scope. In such cases, the customer is responsible for the estimate and shipping return charges.
Shipping Procedures
When shipping tools, please include your company and contact information, list of tools, and a brief description for expedited repairs. We recommend purchasing insurance for the value of the tool.
Please ship to:
Corus Fastening
Att: Repair Department
11 Brown Ave,
Springfield, NJ 07081
Our Warranty Commitment
All repairs come with a 30-Day Parts and Labor Warranty. For warranty claims, dated proof of purchase is mandatory.
The 6 months warranty covers manufacturer defects only, with free repairs under warranty for such cases.
Brands Serviced:
- CORUS®
- Max®
- Spotnails®
- Omer®
- BeA®
- Fasco®
- Metabo/Hitachi®
- Rolair®
